IMM eSign Cloud for Credit Unions Implementation Resources

Welcome to the IMMeSign Family!

IMM eSign Cloud for Credit Unions Implementation Resources

Welcome to the IMMeSign Family!

To aid in the planning and execution of your Implementation Project, we’ve prepared this resource center of information for your use and reference. Your Implementation project manager and/or others from IMM may refer you to this page in the future.

 

We hope that you find this information helpful, and wish you much success on your implementation project.

Planning

This section contains information to aid in your planning efforts for the project. Please note the Customer Profile Form must be completed and returned to your IMM Project Manager before a formal project kick-off call date can be established.

Customer Profile Form

The customer profile form identifies key elements about your institution and your project particulars that will aid the IMM project team to plan and manage your eSign project. Please complete this form and submit it as soon as possible. If you have questions during the completion process, please contact your IMM regional manager. Once submitted to IMM, we will review the form and then schedule your project kick-off call.

Installation Preparation

This section contains information to help in preparing for the actual installation of the IMMeSign Cloud application.

eSign Cloud System Requirements

eSign Training Videos

The following links will take you to the relevant videos for your version of the eSign product: XML or RTS. If you are unsure which to use, please check with your IMM Implementation Project Manager

Remote Sign Portal Admin Training Videos

Links to training videos for the Remote Sign Portal are provided within the eSign Training videos referenced above, please use those links for access to the relevant training videos.

Product Documentation

The following product admin and user guides are provided for your usage and reference throughout the implementation as well as in the future.

Admin Manager Guide

AIM Template Manager Guide

eSign User Guide

eSign Administrator Guide

Azure Managing Guide

User Testing & Implementation

This section contains material that will be used during the testing and implementation stages of your project.

Customer Acceptance Matrix

Go Live

This section contains information that will be helpful as you formally go live with your IMMeSign implementation.

Support Information

System Process Flowcharts

The following diagrams are provided to aid in your understanding of how various elements of the system function together, and how transactions flow across the various phases of the transaction lifecycle

eSign Process Flow with Narrative

General Process Overview

System Architecture (Load Balanced)

Web Forms with eSign & Narrative

System Technical Data Flow

System Architecture (Non-Load Balanced)

Have any Questions?

Thanks for spending time reviewing information about our advanced eSignature platform. (advanced digital transaction management platform) and some highlights of capabilities and features. If you have questions or would like further information, we’d love to hear from you. Our team stands ready to assist!

Have any Questions?

Thanks for spending time reviewing information about our advanced eSignature platform. (advanced digital transaction management platform) and some highlights of capabilities and features. If you have questions or would like further information, we’d love to hear from you. Our team stands ready to assist!