MemberSource Credit Union Thrives with IMM’s eTransaction Automation
MemberSource Credit Union, a $210 million-asset credit union based in Houston, has transitioned to an eTransaction automation environment using IMM’s eTeller and eSignature solutions. IMM’s solutions work together to help MemberSource increase operational efficiency, reshape business processes, and elevate compliance initiatives. For members, eTransaction automation enables a technology-driven experience that is convenient and accessible. “Before IMM, we had no solutions for electronically generating teller receipts or loan documents, and we had an abundance of paper files that made organization difficult,” said Samuel Phelps, vice president of IT at MemberSource. “Now, we have increased efficiency and have eliminated the...
IMM Completes Headquarter Relocation to Rahway, N.J.
IMM, a provider of eTransaction automation for the modern business enterprise, is excited to announce the opening of its new corporate headquarters at 2 City Hall Plaza in downtown Rahway, N.J. “Our new office space construction was recently completed, and we are thrilled that the move was a great success, especially as we simultaneously celebrate our company’s 20th anniversary,” said Chuck Klien, IMM CEO. “We are dedicated to providing superior software solutions to our customers. This new office provides our employees with the design and layout to excel across all areas of development, quality assurance and customer support. Our industry...
IMM Enhances eTeller Solutions with New Tablet Features, Email Receipt Functionality
IMM, a provider of eTransaction automation solutions for the modern business enterprise, has enhanced its eTeller automation solutions with additional tablet device features and email receipt functionality to promote more streamlined, paperless operations and enhanced in-branch experiences for consumers. Ithaca, N.Y.-based CFCU Community Credit Union enlisted IMM for eTeller automation to collect member signatures on teller transaction receipts across a variety of electronic signature channels, including tablets. CFCU Community has iPads located at each teller line and member representative desk, where members can electronically sign transaction receipts on-demand. Completed receipts can then be securely emailed to the member, creating...