eReceiptsCloud and eReceiptsPlus services are fully managed by Kinective and run on Microsoft Azure Platform as a Service (PaaS). eReceiptsCloud and eReceiptsPlus are multi-tenant applications that focus on advanced security standards, data integrity, and reliability.  eReceipts cloud solutions are a Software as a Service (SaaS) offering for all of the application requirements, including upgrades, database management, and data retention policy. This service is running in a High Available environment on the Kinective Cloud. Microsoft Entra ID (Microsoft Azure Active Directory) is a prerequisite for eReceipts cloud solutions and must be purchased separately.

• .NET Framework 4.8
• Microsoft Visual C++ 2015 or later

eReceipts bandwidth requirements are based on all server calls that are typically involved in a single transaction. A transaction consists of the following calls:

• Transaction creation from customer data
• Acquisition of
  • Signature
  • Scanned images
  • Denominations
  • Identification
  • Memo
• Transaction printing and notifications
• Transaction archiving

Currently, it is estimated that a single transaction lifecycle will consume up to 0.2 megabits. A transaction lifecycle typically lasts for approximately 10 seconds, yielding 0.02 megabits of data per second (Mbps).

The following table shows recommended internet bandwidth provisioning based on eReceipts bandwidth use.

1. Recommendations are based on average estimated business network traffic in addition to eReceipts. Additional business application network usage may impact eReceipts performance and may require additional bandwidth.

Refer to the In-Person Signature Device Order Form to purchase the latest supported Topaz and Wacom hardware:
https://www.immonline.com/resource-center/in-person-signature-device-order-form/

1. iPads must be configured and fully functional on the institution’s network before use.
2. Recommended for the best consumer experience. Not supported on Thin Client Configurations.
3. Fiserv Verifast module and Verifast tablet are required.
4. An eReceiptsPlus subscription is required. Customer must have access to a smartphone to use this service.

eReceipts server and client components must be installed first. A scanner is required at each workstation.

Canon Scanners

• Refer to the Canon Scanner Order Form to purchase the latest supported scanners:
  https://www.immonline.com/resource-center/canon-scanner-order-form
• Ranger drivers are required.
• Not supported in thin client configurations

MagTek Excella Scanners

• Refer to the MagTek Scanner Order Form to purchase the latest supported scanners:
  https://www.immonline.com/resource-center/magtek-scanner-order-form/
• Ranger drivers are required.
• Supports USB 2.0 and Ethernet

Other Scanners

• Consult your Kinective representative for details about other scanning options.

• HP Laser Printer connectivity to the workstation (network or local)

1. Narrow printing in landscape orientation does not support using a second logo.

Note: Only IP scanners are supported.

• Server: Windows Server 2022 and 2019 (64-Bit) host configured for Terminal Services
• Client: Thick client via RDP or any WYSE device running Windows Embedded OS Terminals

If using the Archive Agent, Member Import Agent, or Verifast Agent, refer to the requirements listed here.

• .NET Framework 4.8
• For Archive Agent, Adobe Reader is required to view archived PDFs that are stored locally in the configured archive path (e.g., C:\PDF). The archive path should be created manually on the server where Archive Agent is installed, and you must have Read/Write permissions for that folder.