System Requirements

IMM eReceipts Cloud Solutions

Revised on 5/17/2022


IMM eReceiptsCloud and eReceiptsPlus Services are fully managed by IMM and run on Microsoft Azure Platform as a Service (PaaS). IMM eReceiptsCloud and eReceiptsPlus are available solution offerings that are multi-tenant applications with a focus on advanced security standards, data integrity, and reliability. IMM eReceipts Cloud Solutions are Software as a Service (SaaS) offering for all of the application requirements, including upgrades, database management and data retention policy. This service is running in a High Available environment on IMM Cloud.


Workstation Requirements


  • Intel Dual Core 3.0GHz, 4GB RAM
  • 20GB+ free disk space
  • Display resolution 1280 x 960 minimum


  • IMM eReceiptsCloud and eReceiptsPlus connecting via HTTPS
  • IMM eReceipts Client connectivity to IMM eReceiptsCloud application

Supported OS

  • Windows 10 (Recommended), Windows 8.1
  • Pro and Enterprise Windows versions are supported

Supported Web Browsers

  • N/A


  • .NET Framework 4.7.2 or later
  • Microsoft Visual C++ 2015 or later

Internet Bandwidth Requirements

IMM eReceipts bandwidth requirements are based on all server calls that are typically involved in a single transaction. A transaction consists of the following calls:

  • Transaction creation from customer data
  • Acquisition of
    • Signature
    • Scanned images
    • Denominations
    • Identification
    • Memo
  • Transaction printing and notifications
  • Transaction archiving

Currently, it is estimated that a single transaction lifecycle will consume up to 0.2 megabits. A transaction lifecycle typically lasts for approximately 10 seconds, yielding 0.02 megabits of data per second (Mbps).

The following table shows recommended internet bandwidth provisioning based on eReceipts bandwidth use.

Concurrent Transactions per Branch (per Second)

Data Required (Mbps)

Recommended Internet Bandwidth Provisioning (Mbps) 1










  1. Recommendations are based on average estimated business network traffic in addition to eReceipts. Additional business application network usage may impact eReceipts performance and may require additional bandwidth.

Signature Capture Hardware Requirements

Refer to the In-Person Signature Device Order Form to purchase the latest supported Topaz and Wacom hardware:


  • Topaz LCD Signature Pads
  • Touch-Capable Systems
    • Windows Touch-Enabled Devices: Windows 10 Pro Tablet (Recommended), Windows 8.1 Pro Tablet
    • iPad1
    • Wacom2
    • Topaz GemView2
    • Verifast3
  • Smartphone4
  1. iPads must be configured and fully functional on the institution’s network before use.
  2. Recommended for the best consumer experience. Not supported on Thin Client Configurations.
  3. Fiserv Verifast module and Verifast tablet are required.
  4. An eReceiptsPlus subscription is required. Customer must have access to a smartphone to use this service.

Scanning Requirements

IMM eReceipts server and client components must be installed first in order to use a scanner. The following scanners are supported.



  • Ranger drivers are required.
  • Not supported in thin client configurations



Printer Connectivity

Receipt Printing

  • A supported Thermal Printer, USB or Ethernet (comes with internal Ethernet card if ordered accordingly)
  • Thermal paper is required. Please contact IMM.

Report Printing

  • HP Laser Printer connectivity to the workstation (network or local)

Supported Printer Requirements


Printer Settings

IMM eReceipts Options Settings

Epson TM-88VI

Printing Layout: User Defined

Height: 2100

Receipt Style: Narrow1

Epson TM-90

Printing Layout: User Defined

Height: 2100

Receipt Style: Narrow1

Epson TM-H6000II

Printing Layout: User Defined

Height: 2100

Receipt Style: Narrow1


No Changes

Receipt Style: Narrow1


No Changes

Receipt Style: Narrow1


No Changes

Receipt Style: Narrow1


No Changes

Receipt Style: Wide

  1. Narrow printing in landscape orientation does not support using a second logo.

Supported Thin Client Configurations

Note: Only IP scanners are supported.

Citrix Virtual Apps


  • Version 7 2009 and 7 2012



  • eReceipts Client must be launched as an administrator in Citrix environments.
  • Via RDP: Thick client or WYSE Terminal running Windows Embedded OS Terminals
  • Signatures supported with Citrix or Windows CDS (Citrix Device Service) only

VMware Horizon (VDI)

  • Server: VMware Horizon 7.12 and 8.1.0
  • Client: VMware Horizon on either thick client or a VMware Horizon device

Remote Desktop Services

  • Server: Windows Server 2019 (64-Bit) host configured for Terminal Services
  • Client: Thick client via RDP or any WYSE device running Windows Embedded OS Terminals
System Requirements

IMM eReceipts Cloud Solutions