System Requirements
IMM eReceipts Cloud Solutions
System Requirements
IMM eReceipts Cloud Solutions
Revised on August 17, 2023
Revised on May 3, 2023
Overview
IMM eReceiptsCloud and eReceiptsPlus Services are fully managed by IMM and run on Microsoft Azure Platform as a Service (PaaS). IMM eReceiptsCloud and eReceiptsPlus are available solution offerings that are multi-tenant applications with a focus on advanced security standards, data integrity, and reliability. IMM eReceipts Cloud Solutions are Software as a Service (SaaS) offering for all of the application requirements, including upgrades, database management and data retention policy. This service is running in a High Available environment on IMM Cloud.
Flow



Workstation Requirements
Hardware
- Intel Dual Core 3.0GHz, 4GB RAM
- 20GB+ free disk space
- Display resolution 1280 x 960 minimum
Connectivity
- IMM eReceiptsCloud and eReceiptsPlus connecting via HTTPS
- IMM eReceipts Client connectivity to IMM eReceiptsCloud application
Supported OS
- Windows 11 and Windows 10
- Pro and Enterprise Windows versions are supported.
Supported Web Browsers
- N/A
Software
- .NET Framework 4.8
- Microsoft Visual C++ 2015 or later
Signing Requirements
IMM eReceipts bandwidth requirements are based on all server calls that are typically involved in a single transaction. A transaction consists of the following calls:
- Transaction creation from customer data
- Acquisition of
- Signature
- Scanned images
- Denominations
- Identification
- Memo
- Transaction printing and notifications
- Transaction archiving
Currently, it is estimated that a single transaction lifecycle will consume up to 0.2 megabits. A transaction lifecycle typically lasts for approximately 10 seconds, yielding 0.02 megabits of data per second (Mbps).
The following table shows recommended internet bandwidth provisioning based on eReceipts bandwidth use.
Concurrent Transactions per Branch (per Second)
Data Required (Mbps)
Recommended Internet Bandwidth Provisioning (Mbps) 1
5
1
10
10
2
20
20
4
50
- Recommendations are based on average estimated business network traffic in addition to eReceipts. Additional business application network usage may impact eReceipts performance and may require additional bandwidth.
Signature Capture Hardware Requirements
Refer to the In-Person Signature Device Order Form to purchase the latest supported Topaz and Wacom hardware:
https://www.immonline.com/resource-center/in-person-signature-device-order-form/
Hardware
- Topaz LCD Signature Pads
- Touch-Capable Systems
- Windows Pro Tablets
- iPad1
- Wacom2
- Topaz GemView2
- Verifast3
- Smartphone4
- iPads must be configured and fully functional on the institution’s network before use.
- Recommended for the best consumer experience. Not supported on Thin Client Configurations.
- Fiserv Verifast module and Verifast tablet are required.
- An eReceiptsPlus subscription is required. Customer must have access to a smartphone to use this service.
Scanning Requirements
IMM eReceipts server and client components must be installed first. A scanner is required at each workstation.
Hardware
Canon
- Refer to the Canon Scanner Order Form to purchase the latest supported scanners:
https://www.immonline.com/resource-center/canon-scanner-order-form - Ranger drivers are required.
- Not supported in thin client configurations
Excella and Excella STX
- Refer to the MagTek Scanner Order Form to purchase the latest supported scanners:
https://www.immonline.com/resource-center/magtek-scanner-order-form/ - Ranger drivers are required.
- Supports USB 2.0 and Ethernet
Printer Connectivity
Receipt Printing
- A supported Thermal Printer, USB or Ethernet (comes with internal Ethernet card if ordered accordingly)
- Thermal paper is required. Please contact IMM.
Report Printing
- HP Laser Printer connectivity to the workstation (network or local)
Supported Printer Requirements
Printer
Printer Settings
IMM eReceipts Options Settings
Epson TM-88VI
Printing Layout: User Defined
Height: 2100
Receipt Style: Narrow1
Epson TM-88V
Printing Layout: User Defined
Height: 2100
Receipt Style: Narrow1
Epson TM-90
Printing Layout: User Defined
Height: 2100
Receipt Style: Narrow1
Epson TM-H6000II
Printing Layout: User Defined
Height: 2100
Receipt Style: Narrow1
mCP30
No Changes
Receipt Style: Narrow1
TSP100
No Changes
Receipt Style: Narrow1
TSP700
No Changes
Receipt Style: Narrow1
TSP800
No Changes
Receipt Style: Wide
- Narrow printing in landscape orientation does not support using a second logo.
Supported Thin Client Configurations
Note: Only IP scanners are supported.
Citrix Virtual Apps
Server
- Version 7 2012 and 7 2203
Client
- eReceipts Client must be launched as an administrator in Citrix environments.
- Via RDP: Thick client or WYSE Terminal running Windows Embedded OS Terminals
- Signatures supported with Citrix or Windows CDS (Citrix Device Service) only
VMware Horizon (VDI)
- Server: VMware Horizon 7.12 and 8.1.0
- Client: VMware Horizon on either thick client or a VMware Horizon device
Remote Desktop Services
- Server: Windows Server 2022 and 2019 (64-Bit) host configured for Terminal Services
- Client: Thick client via RDP or any WYSE device running Windows Embedded OS Terminals
Agent Requirements
If using the Archive Agent, Member Import Agent, or Verifast Agent, refer to the requirements listed here.
Dedicated Environment
- Agents must be installed on one dedicated server.
- If using a test environment, all test agents must be installed on another dedicated server.
Software
- .NET Framework 4.8
- For Archive Agent, Adobe Reader is required to view archived PDFs that are stored locally in the configured archive path (e.g., C:\PDF). The archive path should be created manually on the server where Archive Agent is installed, and you must have Read/Write permissions for that folder.
Overview
IMM eReceiptsCloud and eReceiptsPlus Services are fully managed by IMM and run on Microsoft Azure Platform as a Service (PaaS). IMM eReceiptsCloud and eReceiptsPlus are available solution offerings that are multi-tenant applications with a focus on advanced security standards, data integrity, and reliability. IMM eReceipts Cloud Solutions are Software as a Service (SaaS) offering for all of the application requirements, including upgrades, database management and data retention policy. This service is running in a High Available environment on IMM Cloud.
Flow



Workstation Requirements
Hardware
- Intel Dual Core 3.0GHz, 4GB RAM
- 20GB+ free disk space
- Display resolution 1280 x 960 minimum
Connectivity
- IMM eReceiptsCloud and eReceiptsPlus connecting via HTTPS
- IMM eReceipts Client connectivity to IMM eReceiptsCloud application
Supported OS
- Windows 11 and Windows 10
- Pro and Enterprise Windows versions are supported.
Supported Web Browsers
- N/A
Software
- .NET Framework 4.8
- Microsoft Visual C++ 2015 or later
Internet Bandwidth Requirements
IMM eReceipts bandwidth requirements are based on all server calls that are typically involved in a single transaction. A transaction consists of the following calls:
- Transaction creation from customer data
- Acquisition of
- Signature
- Scanned images
- Denominations
- Identification
- Memo
- Transaction printing and notifications
- Transaction archiving
Currently, it is estimated that a single transaction lifecycle will consume up to 0.2 megabits. A transaction lifecycle typically lasts for approximately 10 seconds, yielding 0.02 megabits of data per second (Mbps).
The following table shows recommended internet bandwidth provisioning based on eReceipts bandwidth use.
Concurrent Transactions per Branch (per Second)
5
Data Required (Mbps)
1
Recommended Internet Bandwidth Provisioning (Mbps) 1
10
Concurrent Transactions per Branch (per Second)
10
Data Required (Mbps)
2
Recommended Internet Bandwidth Provisioning (Mbps) 1
20
Concurrent Transactions per Branch (per Second)
20
Data Required (Mbps)
4
Recommended Internet Bandwidth Provisioning (Mbps) 1
50
- Recommendations are based on average estimated business network traffic in addition to eReceipts. Additional business application network usage may impact eReceipts performance and may require additional bandwidth.
Signature Capture Hardware Requirements
Refer to the In-Person Signature Device Order Form to purchase the latest supported Topaz and Wacom hardware:
https://www.immonline.com/resource-center/in-person-signature-device-order-form/
Hardware
- Topaz LCD Signature Pads
- Touch-Capable Systems
- Windows Pro Tablets
- iPad1
- Wacom2
- Topaz GemView2
- Verifast3
- Smartphone4
- iPads must be configured and fully functional on the institution’s network before use.
- Recommended for the best consumer experience. Not supported on Thin Client Configurations.
- Fiserv Verifast module and Verifast tablet are required.
- An eReceiptsPlus subscription is required. Customer must have access to a smartphone to use this service.
Scanning Requirements
IMM eReceipts server and client components must be installed first. A scanner is required at each workstation.
Hardware
Canon
- Refer to the Canon Scanner Order Form to purchase the latest supported scanners:
https://www.immonline.com/resource-center/canon-scanner-order-form - Ranger drivers are required.
- Not supported in thin client configurations
Excella and Excella STX
- Refer to the MagTek Scanner Order Form to purchase the latest supported scanners:
https://www.immonline.com/resource-center/magtek-scanner-order-form/ - Ranger drivers are required.
- Supports USB 2.0 and Ethernet
Printer Connectivity
Receipt Printing
- A supported Thermal Printer, USB or Ethernet (comes with internal Ethernet card if ordered accordingly)
- Thermal paper is required. Please contact IMM.
Report Printing
- HP Laser Printer connectivity to the workstation (network or local)
Supported Printer Requirements
Epson TM-88VI
Printer Settings
- Printing Layout: User Defined
- Height: 2100
IMM eReceipts Options Settings
- Receipt Style: Narrow1
Epson TM-88V
Printer Settings
- Printing Layout: User Defined
- Height: 2100
IMM eReceipts Options Settings
- Receipt Style: Narrow1
Epson TM-90
Printer Settings
- Printing Layout: User Defined
- Height: 2100
IMM eReceipts Options Settings
- Receipt Style: Narrow1
Epson TM-H6000II
Printer Settings
- Printing Layout: User Defined
- Height: 2100
IMM eReceipts Options Settings
- Receipt Style: Narrow1
mCP30
Printer Settings
- No Changes
IMM eReceipts Options Settings
- Receipt Style: Narrow1
TSP100
Printer Settings
- No Changes
IMM eReceipts Options Settings
- Receipt Style: Narrow1
TSP700
Printer Settings
- No Changes
IMM eReceipts Options Settings
- Receipt Style: Narrow1
TSP800
Printer Settings
- No Changes
IMM eReceipts Options Settings
- Receipt Style: Wide
- Narrow printing in landscape orientation does not support using a second logo.
Supported Thin Client Configurations
Note: Only IP scanners are supported.
Citrix Virtual Apps
Server
- Version 7 2012 and 7 2203
Client
- eReceipts Client must be launched as an administrator in Citrix environments.
- Via RDP: Thick client or WYSE Terminal running Windows Embedded OS Terminals
- Signatures supported with Citrix or Windows CDS (Citrix Device Service) only
VMware Horizon (VDI)
- Server: VMware Horizon 7.12 and 8.1.0
- Client: VMware Horizon on either thick client or a VMware Horizon device
Remote Desktop Services
- Server: Windows Server 2022 and 2019 (64-Bit) host configured for Terminal Services
- Client: Thick client via RDP or any WYSE device running Windows Embedded OS Terminals
Agent Requirements
If using the Archive Agent, Member Import Agent, or Verifast Agent, refer to the requirements listed here.
Dedicated Environment
- Agents must be installed on one dedicated server.
- If using a test environment, all test agents must be installed on another dedicated server.
Software
- .NET Framework 4.8
- For Archive Agent, Adobe Reader is required to view archived PDFs that are stored locally in the configured archive path (e.g., C:\PDF). The archive path should be created manually on the server where Archive Agent is installed, and you must have Read/Write permissions for that folder.
IMM eReceipts Cloud Solutions
v8.0.2.5