System Requirements
IMM eReceipts v7
System Requirements
IMM eReceipts v7
Revised August 29, 2022
Revised August 29, 2022
Server Requirements
Important Notices
- The server specifications presented here are to be used as general minimum requirements and may differ based on factors such as your financial institution’s size and volume of transactions.
- Specifications are subject to change without notice.
- Please consult IMM Support for your specific requirements.
System Types
- Virtual via OVA download: VMware ESXi or Microsoft HyperV
System Resources
- Servers are created as Virtual Servers at IMM and downloaded as a fully installed (yet to be configured)
- Manual setup of these resources is not required.
Hardware
- Intel Quad Core Xeon 3.0 GHz
- 8 Cores (or VCPUs for VMware) @ 2.6 GHz or better (minimum configuration)
Disk Space Needed
Drives need to be in some type of redundant storage (RAID array, SAN, etc.) to prevent downtime.
- C (OS drive): At least 70GB of free space (after installing the OS and all Windows Updates).
- E (Application drive): 60GB if you will manage (and increase as needed) drive space. 160GB if you will allocate space one time.
Ram
- 16GB of Ram
Supported OS
- Microsoft Windows Server 2012 R2, 2016, and 2019 Standard (Small Business Edition not supported)
Other
- Gigabit Network Interface
- This server must be joined to same domain as the client workstations.
- This server must have access to a fully functional domain (Active Directory).
SQL Server Requirements (Physical or Virtual)
Software
- SQL Server Express is recommended: 2014 SP1/SP2, 2016/2016 SP1, 2017, or 2019.
- For details, refer to Microsoft’s SQL Server requirements.
Workstation Requirements
Hardware
- Intel Dual Core 3.0GHz, 4GB RAM
- 20GB+ free disk space
- Display resolution 1280 x 960 minimum
- Connectivity to server (IMM eReceipts Server)
Supported OS
- Windows 11, Windows 10, Windows 8.1
- Pro and Enterprise Windows versions are supported.
Supported Web Browsers
- Chromium (included with eReceipts Client 7.1.20 and higher)
Software
- Adobe Acrobat Reader 10 and later
- .NET Framework 4.6.2 or later
- Microsoft Visual C++ Redistributable for Visual Studio 2015 and higher
Supported Thin Client Configurations
Citrix XenApp
Server
- Citrix XenApp 7.6, 7.9, 7.14
- Memory
- 6-8 Users: 2 CPU, 8GB Memory
- 10-12 Users: 4 CPU, 8-12GB Memory
Client
- Via RDP: thick client or WYSE Terminal running Windows CE
- Via Citrix Receiver: thick client or WYSE Terminal running Windows CE (only Desktop sharing supported)
Citrix XenDesktop
Server
- Citrix XenDesktop 7.6, 7.9, 7.14
- Memory
- 6-8 Users: 2 CPU, 8GB Memory
- 10-12 Users: 4 CPU, 8-12GB Memory
Client
- Citrix Receiver on either thick client or a XenDesktop device
VMWare View
Server
- Version 5.1.1 and VMWare Horizon 6
Client
- VMWare View on either thick client or a VMWare View device
RDP
Server
- Windows 2012 R2 (64-bit)
Client
- Thick client or any WYSE deice running Windows CE
Signing Requirements
Refer to the In-Person Signature Device Order Form to purchase the latest supported Topaz and Wacom hardware:
https://www.immonline.com/resource-center/in-person-signature-device-order-form/
Hardware
- Topaz LCD Signature Pads
- Touch-Capable Systems
- Windows Touch-Enabled Devices: Windows 10 Pro Tablet (Recommended), Windows 8.1 Pro Tablet
- iPad1
- Wacom2
- Topaz GemView2
- iPads must be configured and fully functional on the institution’s network before use.
- Recommended for the best consumer experience. Not supported on Thin Client Configurations.
Scanning Requirements
IMM eReceipts server and client components must be installed first. A scanner is required at each workstation.
Hardware
- ScanShell 3100D
- TWAIN scanner drivers are supported. Financial institutions are responsible for testing.
- Excella/Excella STX
- Supports USB 2.0 and Etherneto
- Supported in thin-client via Ethernet connection. (A separate network connection near the workstation is required for each scanner.)
Printer Connectivity
Receipt Printing
- A supported Thermal Printer, USB or Ethernet (comes with internal Ethernet card if ordered accordingly)
- Thermal paper is required. Please contact IMM.
Report Printing
- HP Laser Printer connectivity to IMM eReceipts server
Supported Printer Requirements
Printer
Printer Settings
IMM eReceipts Options Settings
TSP800
No Changes
Receipt Style: Wide
mCP30
No Changes
Receipt Style: Narrow1
TSP100
No Changes
Receipt Style: Narrow1
Epson TM-H6000II
Printing Layout: User Defined
Height: 2100
Receipt Style: Narrow1
Epson TM-90
Printing Layout: User Defined
Height: 2100
Receipt Style: Narrow1
Epson TM-88V
Printing Layout: User Defined
Height: 2100
Receipt Style: Narrow1
- Narrow printing in landscape orientation does not support using a second logo.
Server Requirements
Important Notices
- The server specifications presented here are to be used as general minimum requirements and may differ based on factors such as your financial institution’s size and volume of transactions.
- Specifications are subject to change without notice.
- Please consult IMM Support for your specific requirements.
System Types
- Virtual via OVA download: VMware ESXi or Microsoft HyperV
System Resources
- Servers are created as Virtual Servers at IMM and downloaded as a fully installed (yet to be configured)
- Manual setup of these resources is not required.
Hardware
- Intel Quad Core Xeon 3.0 GHz
- 8 Cores (or VCPUs for VMware) @ 2.6 GHz or better (minimum configuration)
Disk Space Needed
Drives need to be in some type of redundant storage (RAID array, SAN, etc.) to prevent downtime.
- C (OS drive): At least 70GB of free space (after installing the OS and all Windows Updates).
- E (Application drive): 60GB if you will manage (and increase as needed) drive space. 160GB if you will allocate space one time.
Ram
- 16GB of Ram
Supported OS
- Microsoft Windows Server 2012 R2, 2016, and 2019 Standard (Small Business Edition not supported)
Other
- Gigabit Network Interface
- This server must be joined to same domain as the client workstations.
- This server must have access to a fully functional domain (Active Directory).
SQL Server Requirements (Physical or Virtual)
Software
- SQL Server Express is recommended: 2014 SP1/SP2, 2016/2016 SP1, 2017, or 2019.
- For details, refer to Microsoft’s SQL Server requirements.
Workstation Requirements
Hardware
- Intel Dual Core 3.0GHz, 4GB RAM
- 20GB+ free disk space
- Display resolution 1280 x 960 minimum
- Connectivity to server (IMM eReceipts Server)
Supported OS
- Windows 11, Windows 10, Windows 8.1
- Pro and Enterprise Windows versions are supported.
Supported Web Browsers
- Chromium (included with eReceipts Client 7.1.20 and higher)
Software
- Adobe Acrobat Reader 10 and later
- .NET Framework 4.6.2 or later
- Microsoft Visual C++ Redistributable for Visual Studio 2015 and higher
Supported Thin Client Configurations
Citrix XenApp
Server
- Citrix XenApp 7.6, 7.9, 7.14
- Memory
- 6-8 Users: 2 CPU, 8GB Memory
- 10-12 Users: 4 CPU, 8-12GB Memory
Client
- Via RDP: thick client or WYSE Terminal running Windows CE
- Via Citrix Receiver: thick client or WYSE Terminal running Windows CE (only Desktop sharing supported)
Citrix XenDesktop
Server
- Citrix XenDesktop 7.6, 7.9, 7.14
- Memory
- 6-8 Users: 2 CPU, 8GB Memory
- 10-12 Users: 4 CPU, 8-12GB Memory
Client
- Citrix Receiver on either thick client or a XenDesktop device
VMWare View
Server
- Version 5.1.1 and VMWare Horizon 6
Client
- VMWare View on either thick client or a VMWare View device
RDP
Server
- Windows 2012 R2 (64-bit)
Client
- Thick client or any WYSE deice running Windows CE
Signing Requirements
Refer to the In-Person Signature Device Order Form to purchase the latest supported Topaz and Wacom hardware:
https://www.immonline.com/resource-center/in-person-signature-device-order-form/
Hardware
- Topaz LCD Signature Pads
- Touch-Capable Systems
- Windows Touch-Enabled Devices: Windows 10 Pro Tablet (Recommended), Windows 8.1 Pro Tablet
- iPad1
- Wacom2
- Topaz GemView2
- iPads must be configured and fully functional on the institution’s network before use.
- Recommended for the best consumer experience. Not supported on Thin Client Configurations.
Scanning Requirements
IMM eReceipts server and client components must be installed first. A scanner is required at each workstation.
Hardware
- ScanShell 3100D
- TWAIN scanner drivers are supported. Financial institutions are responsible for testing.
- Excella/Excella STX
- Supports USB 2.0 and Etherneto
- Supported in thin-client via Ethernet connection. (A separate network connection near the workstation is required for each scanner.)
Printer Connectivity
Receipt Printing
- A supported Thermal Printer, USB or Ethernet (comes with internal Ethernet card if ordered accordingly)
- Thermal paper is required. Please contact IMM.
Report Printing
- HP Laser Printer connectivity to IMM eReceipts server
Supported Printer Requirements
TSP800
Printer Settings
- No Changes
IMM eReceipts Options Settings
- Receipt Style: Wide
mCP30
Printer Settings
- No Changes
IMM eReceipts Options Settings
- Receipt Style: Narrow1
TSP100
Printer Settings
- No Changes
IMM eReceipts Options Settings
- Receipt Style: Narrow1
Epson TM-H6000II
Printer Settings
- Printing Layout: User Defined
- Height: 2100
IMM eReceipts Options Settings
- Receipt Style: Narrow1
Epson TM-90
Printer Settings
- Printing Layout: User Defined
- Height: 2100
IMM eReceipts Options Settings
- Receipt Style: Narrow1
Epson TM-88V
Printer Settings
- Printing Layout: User Defined
- Height: 2100
IMM eReceipts Options Settings
- Receipt Style: Narrow1
- Narrow printing in landscape orientation does not support using a second logo.