System Requirements

IMM eReceipts 7

Revised on 01/18/2022

Server Requirements

Important Notices

  • The server specifications presented here are to be used as general minimum requirements and may differ based on factors such as your financial institution’s size and volume of transactions.
  • Specifications are subject to change without notice.
  • Please consult IMM Support for your specific requirements.

System Types

  • Virtual via OVA download: VMware ESXi or Microsoft HyperV

System Resources

  • Servers are created as Virtual Servers at IMM and downloaded as a fully installed (yet to be configured) server.
  • Manual setup of these resources is not required.


  • Intel Quad Core Xeon 3.0 GHz
  • 8 Cores (or VCPUs for VMware) @ 2.6 GHz or better (minimum configuration)

Disk Space

Drives need to be in some type of redundant storage (RAID array, SAN, etc.) to prevent downtime.

  • C (OS drive): At least 70GB of free space (after installing the OS and all Windows Updates).
  • E (Application drive): 60GB if you will manage (and increase as needed) drive space. 160GB if you will allocate space one time.


  • 16GB of Ram

Supported OS

  • Microsoft Windows Server 2012 R2, 2016, and 2019 Standard (Small Business Edition not supported)


  • Gigabit Network Interface
  • This server must be joined to same domain as the client workstations.
  • This server must have access to a fully functional domain (Active Directory).

SQL Server Requirements (Physical or Virtual)


  • SQL Server Express is recommended: 2014 SP1/SP2, 2016/2016 SP1, 2017, or 2019.
  • For details, refer to Microsoft’s SQL Server requirements.

Workstation Requirements


  • Intel Dual Core 3.0GHz, 4GB RAM
  • 20GB+ free disk space
  • Display resolution 1280 x 960 minimum
  • Connectivity to server (IMM eReceipts Server)

Supported OS

  • Windows 10 (Recommended), Windows 8.1
  • Pro and Enterprise Windows versions are supported.

Supported Web Browsers

  • Chromium (included with eReceipts Client 7.1.20 and higher)


  • Adobe Acrobat Reader 10 and later
  • .NET Framework 4.6.2 or later
  • Microsoft Visual C++ Redistributable for Visual Studio 2015 and higher

Signing Requirements

Refer to the In-Person Signature Device Order Form to purchase the latest supported Topaz and Wacom hardware:


  • Topaz LCD Signature Pads
  • Touch-Capable Systems
    • Windows Touch-Enabled Devices (Windows 8.1 Pro Tablet, Windows 10 Pro Tablet)
    • iPad1 
    • Wacom2 
    • Topaz GemView2
  1. iPads must be configured and fully functional on the institution’s network before use.
  2. Recommended for the best consumer experience. Not supported on Thin Client Configurations. 

Scanning Requirements

IMM eReceipts server and client components must be installed first. A scanner is required at each workstation.


  • ScanShell 3100D
  • TWAIN scanner drivers are supported. Financial institutions are responsible for testing.
  • Excella/Excella STX
    • Supports USB 2.0 and Etherneto
    • Supported in thin-client via Ethernet connection. (A separate network connection near the workstation is required for each scanner.)

Printer Connectivity

Receipt Printing

  • A supported Thermal Printer, USB or Ethernet (comes with internal Ethernet card if ordered accordingly)
  • Thermal paper is required. Please contact IMM.

Report Printing

  • HP Laser Printer connectivity to IMM eReceipts server 

Supported Printer Requirements


Printer Settings

IMM eReceipts Options Settings 


No Changes

Receipt Style: Wide


No Changes

Receipt Style: Narrow1


No Changes

Receipt Style: Narrow1

Epson TM-H6000II

Printing Layout: User Defined
Height: 2100 

Receipt Style: Narrow1

Epson TM-90

Printing Layout: User Defined
Height: 2100

Receipt Style: Narrow1

Epson TM-88V

Printing Layout: User Defined
Height: 2100

Receipt Style: Narrow1

  1. Narrow printing in landscape orientation does not support using a second logo. 

IMM eReceipts v7


  • Date

    September 7, 2020

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