United Bank of Michigan
United Bank of Michigan, headquartered in Grand Rapids, Michigan, has 13 branch locations spanning across the western Michigan area. The Bank, which was founded more than a century ago, manages more than $850 million in assets and is a leading small business lender in the community.United Bank of Michigan, headquartered in Grand Rapids, Michigan, has 13 branch locations spanning across the western Michigan area. The Bank, which was founded more than a century ago, manages more than $850 million in assets and is a leading small business lender in the community.United Bank of Michigan saw the inherent value of eSignatures...
Medisys Employees Federal Credit Union
Medisys Employees Federal Credit Union (EFCU) serves approximately 3,400 members employed under the Medisys Health Network. Located in Jamaica Hospital in Jamaica (Queens), NY, with an additional branch at Flushing Hospital, the Credit Union currently holds approximately $34 million in assets and has been in operation for over 50 years.Medisys Employees Federal Credit Union (EFCU) serves approximately 3,400 members employed under the Medisys Health Network. Located in Jamaica Hospital in Jamaica (Queens), NY, with an additional branch at Flushing Hospital, the Credit Union currently holds approximately $34 million in assets and has been in operation for over 50 years.Like many...
First Financial Federal Credit Union
Who Headquartered in Wall, N.J., First Financial Federal Credit Union serves approximately 30,000 members located in the central and southern areas of the state. The credit union offers a number of services to its members that are on par with the technology offered by larger institutions, including online banking, online mortgage applications, automated telephone teller, bill pay and Loan Connection, a service that offers pre-approvals via telephone. Challange Chief Executive Officer Issa Stephan came to First Financial FCU in 2005 and although the credit union had some electronic practices in place, he saw the need for a completely integrated solution...
CoVantage Credit Union
The Opportunity: Scaling Operations via eTransaction Automation The $1.2 billion-asset CoVantage Credit Union wanted to improve its approach to basic account management functions, consumer lending, and tax-advantaged account processes such as IRAs. In addition, CoVantage wanted to upgrade and refine their customers’ experiences with these processes. Until recently, the credit union had largely relied on manual paper documents and processes, and only offered limited signing options for in-branch visits. The Technology: eSignatures Create Speed and Convenience for Members This Antigo, Wis.-based credit union partnered with IMM largely in part to the company’s close relationship with CoVantage’s core provider, Symitar. IMM’s...
CBW Schools Federal Credit Union
The Opportunity: Achieve Complete eTransaction Automation CBW Schools Federal Credit Union serves a vast geographic area from only two locations. The $108 million-asset credit union sought to serve members more quickly and easily, particularly when it came to executing lending agreements. The Technology: Deploy eSignatures for In-Person and Remote Signing Events The Pennsylvania-based credit union partnered with IMM to deploy a fully integrated eSignature environment. The goal was full connectivity and seamless application to its core, LOS platforms and business applications. The credit union anticipated the implementation of flexible remote and in-person eSign capabilities to provide: An improved experience and...
Aspire Federal Credit Union
The Opportunity: Maintain Existing eSignature #xperience Despite a Core Change New Jersey-based Aspire Federal Credit Union was in the process of converting its core system to a new provider, Corelation. Even with this transition, it wanted to keep with its existing eSignature environment, which had proven a successful component of the credit union’s digital strategy. The Technology: Embrace an Integration Opportunity in the Midst of a Core Transition Years ago, Aspire set out to serve members with remote home and mobile banking, and recognized from the onset the value that eSignatures contribute to its digital operations. IMM’s eSignature solutions are...
Mutual Credit Union
The Opportunity: Transform Mortgage and Consumer Lending with eTransaction Automation During a loan review in 2012, Mississippi-based Mutual Credit Union identified inconsistent loan practices across its five branches. Based on a recommendation, the credit union explored its electronic document and eSignature options as an alternative to its existing, fully manual lending practices. The Technology: Accelerate Loan Transactions with eSignature and eWorkflow Technology Mutual Credit Union sought a vendor compatible with its account processing system. It discovered that IMM fully integrated with its core, LOS, and deposit platforms. Mutual Credit Union elected to apply IMM’s eSignature technology to its mortgage, auto,...
EFCU Financial Federal Credit Union
The Opportunity: Leverage a Single, Trusted Partner for all Transactions Across the Enterprise Baton Rouge, La.-based EFCU Financial Federal Credit Union, implemented eWorkflow and eTeller solutions from IMM. With these successes, it chose to expand its use of the company’s eTransaction automation offerings. Understanding the cost and complexities associated with enlisting multiple vendors for various point solutions, the credit union decided to rely on IMM for a majority of its transactional needs, institutionwide. As a result, EFCU Financial gained several new benefits and operation efficiencies. The Technology: Paperless Operations Provide New Value with an Array of Solutions EFCU Financial wanted...