First Financial Federal Credit Union
IMM Solution Suite Case Study First Financial Federal Credit Union Who Headquartered in Wall, N.J., First Financial Federal Credit Union serves approximately 30,000 members located in the central and southern areas of the state. The credit union offers a number of services to its members that are on par with the technology offered by larger institutions, including online banking, online mortgage applications, automated telephone teller, bill pay and Loan Connection, a service that offers pre-approvals via telephone. Challange Chief Executive Officer Issa Stephan came to First Financial FCU in 2005 and although the credit union had some electronic practices in...