IMM, Wacom Deliver Next-Gen eSignature Capture Devices for Financial Institutions
Rahway, NJ | September 19, 2017
IMM, the leading source of eSignature and eTransaction Management for financial institutions, and Wacom, the leading provider of electronic signature hardware, announced a joint agreement to provide next-generation electronic signature-capable displays for financial institutions. IMM’s advanced, enterprise wide eSignature platform, IMM eSign, is now integrated with Wacom’s pen-display devices. This integration is now providing a more dynamic, intuitive in-branch signing experience. The new integrated signature displays were officially launched this week during the FISERV Fall Forum conference in New Orleans.
The integrated signature displays (models: DTH-1152, DTU-1141 and DTU-1031X) feature vibrant, high resolution screens, allowing customers to view entire documents, complete required fields and/or provide missing information, and then electronically sign the documents all on one screen. Featuring advanced pen technology, the signature displays provides a more realistic, engaging customer experience. Using the pen, customers can annotate, fill-out and sign documents, with the same ease of pen on paper. The DTH-1152 also includes responsive multi-touch screen that allows customers to scroll, pan or zoom to easily navigate within documents.
“Like IMM, we are committed to helping financial institutions leverage technology to provide a richer customer experience,” said Larry Torri, Senior Sales Director, Americas, Wacom. “We’ve developed a signature display that leverages proven security measures, eliminates manual, paper-based processes and provides a robust user interface that is simple to use for both the financial institution and the consumer.”
Using the new integrated signature capture devices, financial institutions can efficiently process end-to-end paperless transactions, streamlining both front and back-end operations, as well as enhance the in-branch customer experience. Transactions are securely processed using advanced encryption. Additionally, for enhanced security measures, the signature display relies on a USB connection (does not require a wifi connection) and functions as an external monitor, so there is no local storage.
“Transforming the branch to provide customers a more modern, technology-driven experience is a top priority at most financial institutions,” said Nish Shah, chief technology officer for IMM. “Moving to a digital environment not only drives down costs and streamlines processes, but it also enhances compliance and security, while providing a far superior customer experience.”
IMM’s eSign platform easily integrates with a financial institution’s existing business applications including core, lending, account opening and ECM/Imaging systems.
For more than 20 years, IMM’s focus has remained the same: to deliver innovative electronic transaction solutions to financial institutions, and maintain client satisfaction and success. Over 700 U.S. financial institutions are powered by IMM’s comprehensive eSignature and eTransaction Management solutions. The company’s fully integrated eSignature, eWorkflow, and eTeller solutions make transacting business easy and convenient for the consumer while creating a more efficient, cost-effective and compliant back-office operation.
Founded in 1983, Wacom’s vision to bring people and technology closer together through natural interface technologies has made it the world’s leading manufacturer of interactive pen display solutions for saving and processing digital signatures.
Wacom’s eSignature solutions are utilized in a variety of application areas in which achieving a digital workflow with high-level security is crucial, such as: ePayment, electronic passports, insurance and banking. Wacom´s patented technology is perfect for capturing handwritten signatures thanks to high resolution and accuracy. With a Wacom signature device, customers can securely and efficiently process their workflows wherever documents are filled out, signed and verified.