System Requirements
IMM eReceipts v8
System Requirements
IMM eReceipts v8
Revised September 19, 2022
Revised September 19, 2022
Server Requirements
Important Notices
- The server specifications presented here are to be used as general minimum requirements and may differ based on factors such as your financial institution’s size and volume of transactions.
- Specifications are subject to change without notice.
- Please consult IMM Support for your specific requirements.
System Types
- Virtual via OVA download: VMware ESXi or Microsoft HyperV
System Resources
- Servers are created as Virtual Servers at IMM and downloaded as a fully installed (yet to be configured)
- Manual setup of these resources is not required.
General Hardware
- Intel Quad Core Xeon
Disk Space
Drives need to be in some type of redundant storage (RAID array, SAN, etc.) to prevent downtime.
- C (OS drive): At least 100GB of free space (after installing the OS and all Windows Updates).
- E (Application drive): 200GB if you will manage (and increase as needed) drive space. The E drive is where the archive files and database are. This drive must be monitored for performance weekly by the financial institution’s IT administrator.
CPU
- Small Institutions (1-100 Users): 8 Cores (or VCPUs for VMware) @ 3.0 GHz or faster
- Medium and Large Institutions (101+ Users): 16 Cores (or VCPUs for VMware) @ 3.0 GHz or faster
Memory
- Small Institutions (1-100 Users): 16GB RAM
- Medium and Large Institutions (101+ Users): 32GB RAM
Supported OS
- Microsoft Windows Server 2019 (Small Business Edition not supported)
- Refer to Microsoft’s OS requirements based on your SQL version:
https://docs.microsoft.com/en-us/troubleshoot/sql/general/sql-server-windows-8-later-versions
Other
- Gigabit Network Interface
- This server must be joined to same domain as the client workstations.
- This server must have access to a fully functional domain (Active Directory).
- MongoDB is required for on-premise installations. MongoDB is automatically installed and configured during eReceipts installation.
- eReceipts uses Active Directory Federation Services (ADFS) to authenticate users. To minimize administrative overhead, ADFS is automatically installed and configured during eReceipts installation.
SQL Server Requirements (Physical or Virtual)
Software
- Small Institutions (1-100 Users): SQL Server Express or SQL Server Standard
- Medium and Large Institutions (101+ Users): SQL Server Standard
- SQL Server Standard 2016 SP2, 2017, 2019
- TCP/IP must be enabled.
CPU
- Small Institutions (1-100 Users): 4 Cores (or VCPUs for VMware) @ 3.0 GHz or faster
- Medium Institutions (101-500 Users): 8 Cores (or VCPUs for VMware) @ 3.0 GHz or faster
- Large Institutions (500+ Users): 16 Cores (or VCPUs for VMware) @ 3.0 GHz or faster
Memory
- Small Institutions (1-100 Users): 16GB RAM
- Medium and Large Institutions (101+ Users): 32GB RAM
Workstation Requirements
Hardware
- Intel Dual Core 3.0GHz, 4GB RAM
- 20GB+ free disk space
- Display resolution 1280 x 960 minimum
- Connectivity to server (IMM eReceipts Server)
Supported OS
- Windows 10 (Recommended), Windows 8.1
- Pro and Enterprise Windows versions are supported.
Supported Web Browsers
- Google Chrome
Software
- .NET Framework 4.7 or later
Signing Requirements
Refer to the In-Person Signature Device Order Form to purchase the latest supported Topaz and Wacom hardware:
https://www.immonline.com/resource-center/in-person-signature-device-order-form/
Hardware
- Topaz LCD Signature Pads
- Touch-Capable Systems
- Windows Touch-Enabled Devices: Windows 10 Pro Tablet (Recommended), Windows 8.1 Pro Tablet
- iPad1
- Wacom2
- Topaz GemView2
- Verifast3
- iPads must be configured and fully functional on the institution’s network before use.
- Recommended for the best consumer experience. Not supported on Thin Client Configurations.
- Fiserv Verifast module and Verifast tablet are required.
Scanning Requirements
IMM eReceipts server and client components must be installed first. A scanner is required at each workstation.
Hardware
Canon
- Refer to the Canon Scanner Order Form to purchase the latest supported scanners:
https://www.immonline.com/resource-center/canon-scanner-order-form - Ranger drivers are required.
- Not supported in thin client configurations
Excella and Excella STX
- Refer to the MagTek Scanner Order Form to purchase the latest supported scanners:
https://www.immonline.com/resource-center/magtek-scanner-order-form/ - Ranger drivers are required.
- Supports USB 2.0 and Ethernet
Printer Connectivity
Receipt Printing
- A supported Thermal Printer, USB or Ethernet (comes with internal Ethernet card if ordered accordingly)
- Thermal paper is required. Please contact IMM.
Report Printing
- HP Laser Printer connectivity to IMM eReceipts server
Supported Printer Requirements
Printer
Printer Settings
IMM eReceipts Options Settings
Epson TM-88V
Printing Layout: User Defined
Height: 2100
Receipt Style: Narrow1
Epson TM-90
Printing Layout: User Defined
Height: 2100
Receipt Style: Narrow1
Epson TM-H6000II
Printing Layout: User Defined
Height: 2100
Receipt Style: Narrow1
mCP30
No Changes
Receipt Style: Narrow1
TSP100
No Changes
Receipt Style: Narrow1
TSP700
No Changes
Receipt Style: Narrow1
TSP800
No Changes
Receipt Style: Wide
- Narrow printing in landscape orientation does not support using a second logo.
Supported Thin Client Configurations
Note: Only IP scanners are supported.
Citrix Virtual Apps
Server
- Version 7 2009 and 7 2012
Client
- eReceipts Client must be launched as an administrator in Citrix environments
- Via RDP: Thick client or WYSE Terminal running Windows Embedded OS Terminal
- Signatures supported with Citrix or Windows CDS (Citrix Device Service) only
VMware Horizon (VDI)
- Server: VMware Horizon 7.12 and 8.1.0
- Client: VMware Horizon on either thick client or a VMware Horizon device
Remote Desktop Services
- Server: Windows Server 2019 (64-Bit) host configured for Terminal Services
- Client: Thick client via RDP or any WYSE device running Windows Embedded OS Terminals
Server Requirements
Important Notices
- The server specifications presented here are to be used as general minimum requirements and may differ based on factors such as your financial institution’s size and volume of transactions.
- Specifications are subject to change without notice.
- Please consult IMM Support for your specific requirements.
System Types
- Virtual via OVA download: VMware ESXi or Microsoft HyperV
System Resources
- Servers are created as Virtual Servers at IMM and downloaded as a fully installed (yet to be configured) server.
- Manual setup of these resources is not required.
General Hardware
- Intel Quad Core Xeon
Disk Space
Drives need to be in some type of redundant storage (RAID array, SAN, etc.) to prevent downtime.
- C (OS drive): At least 100GB of free space (after installing the OS and all Windows Updates).
- E (Application drive): 200GB if you will manage (and increase as needed) drive space. The E drive is where the archive files and database are. This drive must be monitored for performance weekly by the financial institution’s IT administrator.
CPU
- Small Institutions (1-100 Users): 8 Cores (or VCPUs for VMware) @ 3.0 GHz or faster
- Medium and Large Institutions (101+ Users): 16 Cores (or VCPUs for VMware) @ 3.0 GHz or faster
Memory
- Small Institutions (1-100 Users): 16GB RAM
- Medium and Large Institutions (101+ Users): 32GB RAM
Supported OS
- Microsoft Windows Server 2019 (Small Business Edition not supported)
- Refer to Microsoft’s OS requirements based on your SQL version:
https://docs.microsoft.com/en-us/troubleshoot/sql/general/sql-server-windows-8-later-versions
Other
- Gigabit Network Interface
- This server must be joined to same domain as the client workstations.
- This server must have access to a fully functional domain (Active Directory).
- MongoDB is required for on-premise installations. MongoDB is automatically installed and configured during eReceipts installation.
- eReceipts uses Active Directory Federation Services (ADFS) to authenticate users. To minimize administrative overhead, ADFS is automatically installed and configured during eReceipts installation.
SQL Server Requirements (Physical or Virtual)
Software
- Small Institutions (1-100 Users): SQL Server Express or SQL Server Standard
- Medium and Large Institutions (101+ Users): SQL Server Standard
- SQL Server Standard 2016 SP2, 2017, 2019
- TCP/IP must be enabled.
CPU
- Small Institutions (1-100 Users): 4 Cores (or VCPUs for VMware) @ 3.0 GHz or faster
- Medium Institutions (101-500 Users): 8 Cores (or VCPUs for VMware) @ 3.0 GHz or faster
- Large Institutions (500+ Users): 16 Cores (or VCPUs for VMware) @ 3.0 GHz or faster
Memory
- Small Institutions (1-100 Users): 16GB RAM
- Medium and Large Institutions (101+ Users): 32GB RAM
Workstation Requirements
Hardware
- Intel Dual Core 3.0GHz, 4GB RAM
- 20GB+ free disk space
- Display resolution 1280 x 960 minimum
- Connectivity to server (IMM eReceipts Server)
Supported OS
- Windows 10 (Recommended), Windows 8.1
- Pro and Enterprise Windows versions are supported.
Supported Web Browsers
- Google Chrome
Software
- .NET Framework 4.7 or later
Signing Requirements
Refer to the In-Person Signature Device Order Form to purchase the latest supported Topaz and Wacom hardware:
https://www.immonline.com/resource-center/in-person-signature-device-order-form/
Hardware
- Topaz LCD Signature Pads
- Touch-Capable Systems
- Windows Touch-Enabled Devices: Windows 10 Pro Tablet (Recommended), Windows 8.1 Pro Tablet
- iPad1
- Wacom2
- Topaz GemView2
- Verifast3
- iPads must be configured and fully functional on the institution’s network before use.
- Recommended for the best consumer experience. Not supported on Thin Client Configurations.
- Fiserv Verifast module and Verifast tablet are required.
Scanning Requirements
IMM eReceipts server and client components must be installed first. A scanner is required at each workstation.
Hardware
Canon
- Refer to the Canon Scanner Order Form to purchase the latest supported scanners:
https://www.immonline.com/resource-center/canon-scanner-order-form - Ranger drivers are required.
- Not supported in thin client configurations
Excella and Excella STX
- Refer to the MagTek Scanner Order Form to purchase the latest supported scanners:
https://www.immonline.com/resource-center/magtek-scanner-order-form/ - Ranger drivers are required.
- Supports USB 2.0 and Ethernet
Printer Connectivity
Receipt Printing
- A supported Thermal Printer, USB or Ethernet (comes with internal Ethernet card if ordered accordingly)
- Thermal paper is required. Please contact IMM.
Report Printing
- HP Laser Printer connectivity to IMM eReceipts server
Supported Printer Requirements
Epson TM-88VI
Printer Settings
- Printing Layout: User Defined
- Height: 2100
IMM eReceipts Options Settings
- Receipt Style: Narrow1
Epson TM-90
Printer Settings
- Printing Layout: User Defined
- Height: 2100
IMM eReceipts Options Settings
- Receipt Style: Narrow1
Epson TM-H6000II
Printer Settings
- Printing Layout: User Defined
- Height: 2100
IMM eReceipts Options Settings
- Receipt Style: Narrow1
mCP30
Printer Settings
- No Changes
IMM eReceipts Options Settings
- Receipt Style: Narrow1
TSP100
Printer Settings
- No Changes
IMM eReceipts Options Settings
- Receipt Style: Narrow1
TSP700
Printer Settings
- No Changes
IMM eReceipts Options Settings
- Receipt Style: Narrow1
TSP800
Printer Settings
- No Changes
IMM eReceipts Options Settings
- Receipt Style: Wide
- Narrow printing in landscape orientation does not support using a second logo.
Supported Thin Client Configurations
Note: Only IP scanners are supported.
Citrix Virtual Apps
Server
- Version 7 2009 and 7 2012
Client
- eReceipts Client must be launched as an administrator in Citrix environments
- Via RDP: Thick client or WYSE Terminal running Windows Embedded OS Terminal
- Signatures supported with Citrix or Windows CDS (Citrix Device Service) only
VMware Horizon (VDI)
- Server: VMware Horizon 7.12 and 8.1.0
- Client: VMware Horizon on either thick client or a VMware Horizon device
Remote Desktop Services
- Server: Windows Server 2019 (64-Bit) host configured for Terminal Services
- Client: Thick client via RDP or any WYSE device running Windows Embedded OS Terminals