IMM’s eSign plus Helps Infinity Federal Credit Union Digitize Document Lifecycle
Rahway, NJ | May 16, 2017
IMM, the leading source of eSignature and eTransaction Management for Banks and Credit Unions, announced today that its longtime customer, Infinity Federal Credit Union, successfully upgraded to the Company’s enterprise eSignature platform, IMM eSign Plus, which incorporates automated workflow technology to IMM’s flagship eSignature system.
IMM eSign plus adds business rules-based transaction management capabilities that automate the routing and oversight of eSignature sessions to follow an individual financial institution’s unique operating procedures. The combination of credit union-specific policies, with the comprehensive workflow technology embedded in the platform, allows optimal management of eSignature transactions.
Since implementation, Infinity Federal Credit Union has experienced enhanced control of its eSignature processes, more quickly completing transactions with fewer errors. IMM eSign plus helps eliminate missed steps, and ensures that eSignature sessions are processed in strict accordance with institutional procedures and regulatory guidelines. From lending workflow to new membership processes, the Credit Union has utilized eSign plus to streamline tasks that have been traditionally been manually managed and time-intensive. With 15 additional workflows in the planning pipeline, eSign plus will support all departments across the Credit Union, ranging from trust and estate accounts, to wire transfers and stop payments.
David Williams, business technology and solutions manager at Infinity Federal Credit Union said, “We are always more than satisfied with the level of support we receive from IMM. We are confident that the eSign plus platform will be a powerful tool for us, taking the place of more labor-intensive tasks and checklists. Letting workflow solutions – especially those with built-in e-signing capability – automate each part of the lifecycle of a document is an empowering way to get business done, and helps us focus our energies on serving the needs of our members.”
The IMM eSign plus platform easily integrates with Core, Lending, Account Opening and ECM/Imaging systems, providing a seamless experience for members, while streamlining financial institutions’ internal operations.
“A controlled and digitized e-signature workflow can revolutionize the way organizations handle document and eSignature transactions from creation to completion,” said Nish Shah, Chief Technology Officer of IMM. “The eSign plus platform lets credit unions and banks take lengthy, cumbersome processes and consolidate them into a seamless, integrated and automated platform that takes the strain off of internal staff and places the focus back on the member.”
For more than 20 years, IMM’s focus has remained the same: to deliver innovative electronic transaction solutions to financial institutions, and maintain client satisfaction and success. Over 700 U.S. financial institutions are powered by IMM’s comprehensive eSignature and eTransaction Management solutions. The company’s fully integrated eSignature, eWorkflow, eLoan and eTeller solutions make transacting business easy and convenient for the consumer while creating a more efficient, cost-effective and compliant back-office operation.