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IMM eReceipts Implementation Resources

Welcome to the IMMeSign Family!

IMM eReceipts Implementation Resources

Welcome to the IMMeSign Family!

To aid in the planning and execution of your Implementation Project, we’ve prepared this resource center of information for your use and reference.  Your Implementation project manager and/or others from IMM may refer you to this page in the future.

 

We hope that you find this information helpful, and wish you much success on your implementation project.

Planning

This section contains information to aid in your planning efforts for the project. Please note the Customer Profile Form must be completed and returned to your IMM Project Manager before a formal project kick-off call date can be established.

Security Settings

Implementation Project Plan

eReceipts Flow Chart

Product Specifications

Release Notes

Hardware

At IMM, we developed standardized policies that govern our support program. These policies are in place to ensure that each client receives a positive, productive, and comprehensive experience with our trained support staff. Customers interested in learning more about our standard practices and features may refer to the Customer Support Program Policies document by selecting the button below.

Signature Pad

Star Printer

Canon Scanner

Magtek Scanner

Installation Preparation

This section contains information to help in preparing for the actual installation of the IMM eReceipts application software into your Credit Union’s data center/network environment. OVA is the methodology used to deliver our application software to your Credit Union, ready to be introduced into your network environment.

Installation Models

VM Server Download Instructions

OVA Benefits

Server SID Change

Product Documentation

The following product admin and user guides are provided for your usage and reference throughout the implementation as well as in the future.

Administrator Guide

End-User Guide

eReciepts Training Videos

The following videos are provided for your usage. They will be a part of your training curriculum and will need to be reviewed by the appropriate members of your project team.

Server Setting Manager

Updates Configuration Tool

End-User Training

User Testing & Implementation

This section contains material that will be used during the testing and implementation stages of your project.

Customer Acceptance Testing

Cloning Server

At IMM, we developed standardized policies that govern our support program. These policies are in place to ensure that each client receives a positive, productive, and comprehensive experience with our trained support staff. Customers interested in learning more about our standard practices and features may refer to the Customer Support Program Policies document by selecting the button below.

Server Repair

VM Clone & Rename

VM Clone & Rename Supplemental

Go Live

This section contains information that will be helpful as you formally go live with your IMM eReceipts implementation.

Support Information

Have any Questions?

Thanks for spending time reviewing information about our advanced eSignature platform. (advanced digital transaction management platform) and some highlights of capabilities and features. If you have questions or would like further information, we’d love to hear from you. Our team stands ready to assist!

Have any Questions?

Thanks for spending time reviewing information about our advanced eSignature platform. (advanced digital transaction management platform) and some highlights of capabilities and features. If you have questions or would like further information, we’d love to hear from you. Our team stands ready to assist!