News
IMM Introduces Remote Deposit Capture for Merchants and Members
12/14/2009
Press Release: Technology vendor partners with Affinity FCU to launch new solution
LINDEN, N.J., December 14, 2009— Integrated Media Management(IMM)®, a document output management and automation technology provider, recently announced that it has launched a remote deposit capture solution. Remote deposit capture allows credit unions to leverage their current Check 21 products and offer the convenience of remote check capture for individual and business members. New Jersey-based Affinity Federal Credit Union has added this the new solution and now processes all deposited checks electronically, whether a member is in-branch or remote.
"We have approximately 3,500 business members and we wanted to serve them more efficiently, as well as increase penetration with our overall member base, so we sought a company that offered remote deposit capture for consumers and merchants," Roland Plante, AVP of Consulting Services at Affinity FCU, explained. "Ultimately, we selected IMM because we have the company's teller item capture solution, which is fully integrated with our core system, and they were willing to partner with us to build what we needed."
"The software is compatible with any scanner, so our individual and business members can use their technology to send in one or several checks at a time," Kurt Snyder, vice president and chief information officer at Affinity FCU, added. "If a business member processes a large volume of checks, this software is the perfect solution for them as well. The technology that is being offered right now is exactly in line with the needs of our members, so we look forward to adding this new level of efficiency and service for them."
With more than 120,000 members and 20 branches across the state, Affinity FCU members can now scan and send checks from the convenience of their home or business and track the status of the funds. Merchants have the flexibility to define roles for their internal staff to handle specific duties based upon rights and permissions set up by a merchant administrator. This provides all business members with a high level of audit control to separate job responsibilities for remote check capture.
"Once beta testing is complete, we plan to roll out remote deposit capture to the entire member base in the first quarter of next year," Plante said. "At the teller line, we look forward to seeing less traffic allowing tellers to spend more time with members to cross sell additional products. Working with IMM has enabled us to tie all check processing in to the same framework so that we're running on fewer systems while improving the member experience, which is our ultimate goal."
"Affinity FCU is using our Check 21 solutions to receive checks from every channel- at the teller line, the back office, remittance processing, merchant capture and consumer capture," Nish Shah, chief technology officer at IMM, added. "Affinity has automated its check process by creating an entirely electronic work flow right from point of presentment to an endpoint, while electronically consolidating all deposited checks regardless of the channel it originated from to create a truly paperless environment."
About Integrated Media Management
Integrated Media Management(IMM)® specializes in document output management and automation technology and is based in Linden, N.J. IMM's products are in place at more than 600 financial institutions nationwide and they are currently partnered and interfaced with more than 20 processors and all the major compliance vendors. Contact Integrated Media Management at