News
Integrated Media Management Signs 11th Customer for TotaleAtlasWeb
11/13/2006
Press Release: New technology allows secure, remote delivery and signing of documents
LINDEN, N.J., November 13, 2006— Integrated Media Management (IMM), an output management and document automation technology provider, announced that Orange County's Credit Union located in Santa Ana, Calif. has become its eleventh customer to sign-up for TotaleAtlasWeb™, an Internet-based, remote signature capture system with secure document delivery. Pioneered by IMM and SunGard Signix, TotaleAtlasWeb provides financial institutions with a safe method to deliver documents and allows customers to sign and return them securely and automatically, even though they are not physically at the financial institution. Orange County's CU has $820 million in assets, 80,000 members, and nine branches.
"We wanted to provide a better loan funding process to our members where we could quickly send them documents and they wouldn't have to come into the credit union," said Laura Thompson, Vice President, Technology, for Orange County's CU. "We didn't want to go through 'snail mail', either. We wanted a quick and secure method to send our members' documents."
TotaleAtlasWeb is completely secure. It confirms that personal information consistent with an individual is verified. The financial institution is required to have TotaleAtlas™ and the customer is required to have an Internet connection, Web browser and Adobe Acrobat Reader.
TotaleAtlasWeb is particularly effective for serving and retaining mobile members who have either moved away from the branch network or who are military or college based. This technology translates into less expensive costs, improved customer security and service plus speedier processing.
"Using TotaleAtlasWeb our members can print out the documents at their location and mail them back or they can use a digital signature and send them back electronically," said Thompson. "They don't have to take time off from work and come in to the credit union to sign documents. "We have achieved efficiencies by reducing our paper costs and storage problems while providing better service to our members remotely."
All of IMM's products including TotaleAtlas™, TotaleReceipts™ and TotaleChecks™ work together to improve the transaction process by electronically streamlining what has historically been a paper-based system. Financial institutions are able to leverage their existing technology and reduce operation costs through improved workflow, document presentment, embedded signature capture and secure document delivery.
For customers on-site at the financial institution, TotaleAtlas merges XML host data with documents and presents it to the user. All fields that were not populated from the host database are completed on screen allowing the entire document to be completed, including an embedded e-signature before printing. Documents can be laser printed or faxed to a customer and are stored as secure PDFs.
Along with Orange County's Credit Union, the list of IMM customers moving forward with TotaleAtlasWeb includes: Resource One CU, FDIC CU, Harbor CU, TruWest CU, 1st United Services CU, Heritage Trust FCU, NIH FCU, NSWC FCU, Abilene Teachers FCU and Veridian CU.
"We fully expect that financial institutions using TotaleAtlasWeb will execute up to 50 percent of their documents that require signatures using this technology," said Chuck Klein, CEO of Integrated Media Management. "Not only does the financial institution receive savings by eliminating mail and next day air costs, it also eliminates the security risk associated with e-mailing, faxing or mailing documents. It's a much more cost-effective, secure process."
About Integrated Media Management
Integrated Media Management specializes in document output management and automation technology and is based in Linden, NJ. IMM's products are in place at more than 600 community financial institutions nationwide and they are currently partnered and interfaced with nine host processors and all the major compliance vendors.