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Tower Federal Credit Union Becomes 14th Billion Dollar Credit Union to Employ Integrated Media Management's Document Technology
08/28/2006
Press Release: Larger institutions find new way to increase efficiency, improve workflow
LINDEN, N.J., August 28, 2006— Integrated Media Management (IMM), which specializes in output management and document automation technology, has announced that Tower Federal Credit Union in Laurel, Md. has become the fourteenth billion dollar credit union to integrate IMM technology, giving IMM more than a 10 percent share of the billion dollar credit union market in the U.S. All 14 of the billion dollar credit unions and hundreds of other credit unions use some portion of IMM's TotaleWorks for document output and electronic signature capture. TotaleWorks has three components that automate the entire document process through seamless integration with both the host system and document imaging systems. Tower FCU has 114,000 members and $1.6 billion in assets. It ranks as the largest federal credit union in the state of Maryland.
"Tower FCU is continually looking for ways to increase efficiencies and improve workflow," said Sean Zimmermann, Vice President Operations and Technology, Tower FCU. "IMM's technology is the means to expedite the deployment of advanced document workflow that makes our organization more efficient."
TotaleWorks, which is comprised of TotaleAtlas, TotaleReceipts and TotaleChecks, improves the transaction process by electronically streamlining what has historically been a paper-based process. Financial institutions are able to leverage their existing technology and reduce operation costs through improved workflow, document presentment, embedded electronic signature capture and secure document delivery. Tower FCU is currently implementing TotaleReceipts and is scheduled to implement TotaleAtlas in the fourth quarter of 2006.
All of the TotaleWorks products result in an automatically indexed, 128-Bit encrypted PDF with the signature embedded. TotaleWorks also eliminates preprinted paper forms and the time consuming and costly effort of storing paper and manually retrieving or physically scanning and indexing documents.
TotaleReceipts automates the teller's output of transaction receipts and captures signatures electronically. It also provides teller logs, which make the "proving out" process easy, as well as offline receipt capabilities.
TotaleAtlas is a complete turnkey, browser-based document presentment solution. With TotaleAtlas, XML host data is merged with documents and presented to the user. All fields that are not populated from the host database are entered on screen allowing the entire document to be completed, including an embedded e-signature before archiving. Documents can be laser printed or faxed to a member.
"IMM is determined to deliver long-term technology benefits that add value to our core processing system," said Vickey Rohde, Senior Analyst, Research and Development, for Tower FCU. "Partnering with IMM has enabled us to leverage our existing technology and reduce future operating costs through improved workflow throughout Tower."
Rohde continued, "From the perspective of document management, it doesn't get much better than having the voucher, deposited checks and the receipt all archived as one PDF file. By replacing the teller hard copy printouts with an electronic copy, we have automated document handling and research for multiple users throughout Tower, saving approximately 31 hours of manpower a week and eliminating future offsite storage needs."
TotaleChecks, which has been implemented at other billion dollar credit unions, laser prints online and batch institution official checks on blank security stock paper. The storage and management of preprinted checks, as well as the risks associated with storing negotiable documents is eliminated.
Other billion dollar credit unions using IMMs technology include: Affinity FCU, Basking Ridge, N.J.; Allegacy FCU, Winston-Salem, N.C.; Coastal FCU, Raleigh, N.C.; Eastman CU, Kingsport, Tenn.; OnPoint Community CU, Portland, Ore.; Service CU, Portsmouth, N.H.; STAR One CU, Sunnyvale, Calif.; United Nations FCU, New York, N.Y.; Veridian CU, Waterloo, Iowa; Western FCU, Manhattan Beach, Calif.; Community America CU, Lenexa, Mo.; Landmark CU, New Berlin, Wis.; and Teachers CU, South Bend, Ind.
"IMM has been very supportive in every way," said Rohde. "It's very apparent that IMM wants to be more than just another vendor; they want to become a partner with our organization. They want to provide support and be involved not only in our day-to-day operations, but also in our strategic planning to help strengthen existing products and introduce new ideas to our credit union."
Our growth in larger credit unions over the past few years has been spectacular, and we look forward to our partnership with Tower FCU," said Chuck Klein, CEO of Integrated Media Management. "However, the vast majority of credit unions and banks that utilize our technology to facilitate their document output and electronic signature capture process are in the small to medium size range. Our products are a total solution for efficiency, cost cutting and improved service for financial institutions of all sizes."
About Integrated Media Management
Integrated Media Management specializes in document output management and automation technology and is based in Linden, NJ. IMM's products are in place at more than 600 community financial institutions nationwide and they are currently partnered and interfaced with nine host processors and all the major compliance vendors.