Join IMM on Facebook
Follow IMM on TwitterNews
Tower Federal Credit Union Launches IMM's TotaleAtlas
02/22/2010
Press Release: Credit union improves electronic documentation process with leading technology
LINDEN, N.J., February 22, 2010— Integrated Media Management(IMM)®, a document output management and automation technology provider, announced that Tower Federal Credit Union successfully launched TotaleAtlas, the company's flagship browser-based document presentment and signature capture solution. Based in Maryland, the credit union is using the technology to better serve its 119,000 members. IMM has seen increased demand for TotaleAtlas, with orders more than doubling in 2009 compared to 2008.
"We were using another product to create electronic forms, but after seeing a demo of TotaleAtlas, we were very impressed by the automatic archival, electronic signature capture and bar coding features," Wendy Langlois, research and development analyst at Tower, explained. "The solution gives us the ability to make some forms mandatory and some forms optional, which greatly assists in the training process. The feedback from end users has been extremely positive."
TotaleAtlas electronically captures signatures in-branch to create a secure, 128-bit encrypted non-editable and auto-indexed PDF of the document with the signature embedded. Automating these functions eliminates paper and manual processes, which results in an accurate and uniform document process for increased productivity and reduced labor time and costs. To date, Tower has converted more than 500 documents to electronic files using TotaleAtlas.
Tower has used TotaleAtlas to streamline the process and serve its members faster. The credit union also deployed the DocQ feature, enabling one member to begin the document and signing process at one branch and then another to visit another location to complete the process.
"Tower is an existing customer using our TotaleReceipts solution" said Chuck Klein, CEO of Integrated Media Management. "The credit union is very progressive in its implementations to better serve its members, so we are extremely pleased that they value our partnership and technology and chose to expand their relationship with IMM. More than 300 installations of TotaleAtlas have been completed, and we continue to invest in expanding the features and functionality of this industry leading technology." 
About Integrated Media Management
Integrated Media Management(IMM)® specializes in document output management and automation technology and is based in Linden, N.J. IMM's products are in place at more than 600 financial institutions nationwide and they are currently partnered and interfaced with more than 20 processors and all the major compliance vendors. Contact Integrated Media Management at