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Peoples Trust CU Partners with IMM to Electronically Streamline Operations
02/02/2009
Press Release: Credit union seeks to decrease costs and attract new Generation Y members
LINDEN, N.J., February 2, 2009— Integrated Media Management(IMM)®, a document output management and automation technology provider, announced that Michigan-based Peoples Trust Credit Union has selected its TotaleAtlas, TotaleReceipts and Teller Item Capture solutions. The credit union will also leverage the Internet with TotaleAtlasWeb, a remote signature capture and secure document delivery service.
"We installed IMM's TotaleAtlas product in 2004, and now we've decided to invest in additional technology to help the credit union eliminate paper while creating efficiencies and electronic access to all documents," Bill Van Horne, vice president of information systems, at Peoples Trust CU, explained. "Implementing teller item capture also became a top priority to meet our strategic goals, and although we considered several vendors, we selected IMM's product because of the benefits of its fully integrated technology."
TotaleAtlas is a document preparation engine that electronically captures signatures in-branch and creates a secure and non-editable PDF of the document with the signature embedded. TotaleReceipts, which eliminates the need for pre-printed paper receipts by automating the output of teller transaction receipts, also creates a secure and non-editable PDF of each transaction.
As a credit union that serves metro Detroit, many of Peoples Trust's members either prefer to not have to travel to the branch or they live in warmer parts of the country during the winter. As a result, the convenience that TotaleAtlasWeb provides to conduct business anytime, anywhere is an option that the credit union looks forward to offering. These paperless solutions will also help Peoples Trust attract the more technologically savvy and environmentally conscious members of Generation Y.
"One consequence of the current economic downturn is that consumers are reexamining their business relationships and demanding the highest level of value and convenience from everyone, particularly their financial institutions," Chuck Klein, CEO at IMM, added. "Credit unions must meet this demand in order to retain the Baby Boomer members while at the same time appealing to the Generation Y and Millenials, who are increasingly entering the market in search of a financial institution that provides the most innovative services." 
About Integrated Media Management
Integrated Media Management(IMM)® specializes in document output management and automation technology and is based in Linden, N.J. IMM's products are in place at more than 600 financial institutions nationwide and they are currently partnered and interfaced with 12 host processors and all the major compliance vendors. Contact Integrated Media Management at