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Service Credit Union Now Offering IMM's Remote Signature Technology
01/05/2009
Press Release: Solution allows credit union members to conduct business anytime, anywhere
LINDEN, N.J., January 5, 2009— Integrated Media Management(IMM)®, a document output management and automation technology provider, announced that Service Credit Union has installed and gone live with TotaleAtlasWeb, its remote signature capture and secure document delivery solution. TotaleAtlasWeb is a software application that allows credit unions to service their members anywhere in the world by securely viewing documents and capturing digital signatures, securely, via the Web.
"Service Credit Union was originally chartered to serve the military and civilian employees of a local air force base," Bill Newman, COO at Service Credit Union, explained. "Today our membership has grown to more than 118,000 people residing around the world, and we are constantly seeking ways to provide the best service possible, regardless of whether our members live around the corner or on another continent. The entire credit union looks forward to educating our members about this new and more efficient way of conducting business."
TotaleAtlasWeb offers end-users the opportunity to review and sign documents at their convenience anytime, anywhere, 24/7. Secure transmission is provided for all content along with notification to the credit union employee after the documents are signed and completed remotely. TotaleAtlasWeb eliminates the time it takes for members to receive, review, sign and return documents, plus it eliminates the costs associated with expensive courier services, whether in state or abroad.
"The Society for Information Management recently found that most companies plan to increase technology spending in 2009 in order to reduce operating costs," Chuck Klein, CEO of IMM, added. "While this is the correct approach, credit unions must focus on investing in the right technology. Remote signature capture technology is one way to reduce spending while improving customer service, which is an element of the credit union experience that members will not compromise." 
About Integrated Media Management
Integrated Media Management® (IMM) specializes in document output management and automation technology and is based in Linden, N.J. IMM's products are in place at more than 600 financial institutions nationwide and they are currently partnered and interfaced with 14 host processors and all the major compliance vendors. Contact Integrated Media Management at
About Service Credit Union
Service Credit Union is full service financial institution, offering a wide range of financial products to its members. With 32 branch locations, two staffed 24/7 contact centers and full Internet banking services, Service Credit Union serves anyone who lives or works in New Hampshire (excluding Coos County), four towns in Cape Cod, Mass., and all branches of the U.S. Military and Department of Defense employees and their families. With more than $1 billion in assets, Service Credit Union has 16 branches in New Hampshire, one in Massachusetts and 15 branches on U.S. military bases in Germany. Contact Service Credit Union at www.servicecu.org.