A leading brokerage company implements FormSpeed for its New Accounts process
A major global securities and investment banking group has served companies and their investors for more than 45 years and operates in more than 25 cities around the world. The brokerage company provides world-class investment banking, sales and trading, research and asset management to a diverse range of corporate clients, institutional investors and high net worth individuals.
The company's challenge was to replace their previous New Accounts system, which handles hundreds of its core business transactions per day. This old system was getting more and more difficult to maintain, had slow processing time and was not user friendly. The objectives for the new system were to address those problems while continually meeting the ever-changing business requirements and keeping customer service at the highest level.
The new system also needed to be able to interface with a number of internal and external systems, such as the comapny's mainframe system, document management system and the securities industry’s ALERT.
Another key requirement for the new system was to allow the company's institutional customers to use the system on a self-service basis, while maintaining utmost security and preventing any unauthorized access to the system.
The company chose FormSpeed to do the job for several reasons:
| 1. | FormSpeed’s flexible Form Builder enabled the company to incorporate hundreds of validations and complex business rules, which are needed in the process of opening a new account. |
| 2. | FormSpeed’s Workflow Builder allowed the company to configure a streamlined workflow that meets all their business requirements. |
| 3. | FormSpeed Builders require no programming and provide for quick e-form and workflow modifications to accommodate the unique and changing requirements of the business. |
| 4. | FormSpeed’s ability to easily interface with a variety of other systems. |
| 5. | The IMM team&s understanding of the business and the specific requirements needed by the company. |
| 6. | IMM&s ability to deliver a cost effective solution in an unprecedented timetable. |
| 7. | The ability to apply FormSpeed in other areas of the company's business, using the same platform and user interface. |
The company was able to roll out a totally redesigned New Accounts system, smoothly, seamlessly, within just a few months. Users now enjoy greatly improved performance, efficient data collection via intelligent e-forms and an automated workflow that ensures a timely and secure set up of new accounts. Maintaining the system and responding to new requirements is also quick and easy with FormSpeed builders.
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